Refund policy


At Giiusecomo, each piece is created in limited quantities with care and intention. For this reason, we do not offer refunds. However, we gladly offer exchanges on unworn items returned within 14 days of delivery.

To be eligible for an exchange:

  • Items must be unworn, unwashed, and in original condition with tags

  • Exchanges must be initiated within 14 days of receiving your order

  • We do not cover the cost of return shipping

  • Once your return is received and inspected, we’ll ship your exchanged item at no additional cost

Please note, original shipping fees are non-refundable. Giiusecomo reserves the right to deny exchanges that do not meet our policy standards.

To start an exchange, please contact us at contact.giiusecomo@gmail.com with your order number and desired item.

For local exchanges, in-person coordination may be available upon request.

Shipping Information

At Giiusecomo, we work hard to get your order out to you as quickly and carefully as possible.

Fulfillment Time:
Please allow up to 2 business days for us to process, pack, and ship your order. You’ll receive a confirmation email once your order has been fulfilled and handed over to the shipping carrier.

Shipping Time:
Shipping time will vary depending on the shipping method you select at checkout.
All options and estimated delivery times will be shown at checkout.

Please Note:

  • Once your order has been handed over to the shipping carrier, we are not liable for any delays, losses, or damages during transit. However, we’re happy to support you in filing a claim with the shipping provider.

  • Always double-check your shipping address before submitting your order.

If you have any questions, feel free to reach out via our Contact Page — we’re happy to help.